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Team Leading/Supervisor Skills for New Team Leaders/Supervisors (2 day)

Course Code: SSKILLS      Days: 2
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Scheduled Dates (sort by: location | date)
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Central London
City
London (WC2) 20/11/08 £ 895
London (SW1) 24/11/08 £ 899
London (EC4) 01/12/08 £ 800
London 11/12/08 £ 880
London (WC2) 15/12/08 £ 895
London (WC2) 22/12/08 £ 895
London (SW7) 12/01/09 £ 840
London (SW1) 14/01/09 £ 969
London (SW1) 21/01/09 £ 969
London (W1) 26/01/09 £ 950
London (SW1) 04/02/09 £ 969
London (EC4) 12/02/09 £ 800
London (SW1) 24/02/09 £ 969
London (SW1) 05/03/09 £ 969
London 09/03/09 £ 880
London (SW1) 17/03/09 £ 969
London (SW7) 26/03/09 £ 840
London (SW1) 07/04/09 £ 969
London (SW7) 27/04/09 £ 840
London (SW1) 14/05/09 £ 969
England
Berkshire
Windsor (SL4) 25/11/08 £ 950
Bristol
Bristol (BS1) 04/12/08 £ 895
Cheshire
Altrincham (WA14) 27/11/08 £ 800
Altrincham (WA14) 26/02/09 £ 800
Hampshire
Fleet (GU51) 26/01/09 £ 840
Manchester (Greater)
Manchester (M1) 11/12/08 £ 895
Manchester (SK8) 12/02/09 £ 840
Manchester (M60) 10/03/09 £ 969
Manchester (SK8) 07/05/09 £ 840
Midlands (West)
Birmingham (B2) 10/12/08 £ 895
Birmingham (B40) 17/02/09 £ 969
Birmingham 23/04/09 £ 880
Wiltshire
Malmesbury (SN16) 26/01/09 £ 800
Yorkshire (West)
Leeds (LS12) 11/12/08 £ 800
Scotland
Edinburgh
Edinburgh (EH1) 08/12/08 £ 895
Edinburgh (EH2) 17/03/09 £ 969
Edinburgh (EH1) 23/04/09 £ 840
Prices exclude VAT.
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Course Overview

For those moving into a team leadership role, the challenge can be daunting. It is not just about possessing the technical knowledge; it is now about building relationships and influencing others. The challenge for many new leaders is how to achieve results through other people. This course examines everything a new leader will need to know to build towards team success.

Audience

For newly appointed managers/supervisors with responsibility for the performance of others.

Skills Gained

Learning objectives
  • Define the role of the team leader and the responsibilities that it carries
  • Explore your own approach to working with others and how this affects outcomes
  • Confidently give feedback to staff members to maximise performance
  • Set the best possible example to inspire others
  • Develop a checklist for effectively communicating business needs
  • Illustrate the principles of motivation and apply individual methods to motivate the team
  • Delegate with confidence
  • Maximise the performance of others through coaching
  • Spot development potential in members of the team.

Course Outline

  • The role and responsibilities of the team leader
  • Highlight the issues faced when moving from an integrated role to team leadership
  • Establishing individual leadership style and explore how this impacts on our approach to the team
  • An introduction to the widely recognised leadership model and how this applies to work situations
  • Giving and receiving feedback in a professional manner
  • Dealing with difficult staff situations
  • Motivation and how to make the work environment a better place for you and your team
  • Delegating with confidence - delegation vs. abdication
  • The skills of coaching and how to maximise team members potential
  • Spotting a team member worth developing and doing something about it
  • Action planning and measuring success.


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