Team Leading/Supervisor Skills for New Team Leaders/Supervisors (2 day)

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Course Overview

For those moving into a team leadership role, the challenge can be daunting. It is not just about possessing the technical knowledge; it is now about building relationships and influencing others. The challenge for many new leaders is how to achieve results through other people. This course examines everything a new leader will need to know to build towards team success.

Audience

For newly appointed managers/supervisors with responsibility for the performance of others.

Skills Gained

Learning objectives

• Define the role of the team leader and the responsibilities that it carries
• Explore your own approach to working with others and how this affects outcomes
• Confidently give feedback to staff members to maximise performance
• Set the best possible example to inspire others
• Develop a checklist for effectively communicating business needs
• Illustrate the principles of motivation and apply individual methods to motivate the team
• Delegate with confidence
• Maximise the performance of others through coaching
• Spot development potential in members of the team.

Course Outline

• The role and responsibilities of the team leader
• Highlight the issues faced when moving from an integrated role to team leadership
• Establishing individual leadership style and explore how this impacts on our approach to the team
• An introduction to the widely recognised leadership model and how this applies to work situations
• Giving and receiving feedback in a professional manner
• Dealing with difficult staff situations
• Motivation and how to make the work environment a better place for you and your team
• Delegating with confidence - delegation vs. abdication
• The skills of coaching and how to maximise team members potential
• Spotting a team member worth developing and doing something about it
• Action planning and measuring success.

Team Leading/Supervisor Skills for New Team Leaders/Supervisors (2 day) / SSKILLS