ZENworks 7: Desktop Management Administration

Course Overview

The ZENworks 7 Desktop Management Administration course (3062) introduces legacy NetWare administrators to the features and basic administrative tasks of installing and configuring ZENworks 7 Desktop Management services on Open Enterprise Server (OES) Linux.

Students are introduced to features such as ZENworks policies, managing ZENworks objects in an eDirectory tree, application management (including distribution and packaging), and a variety of other ZENworks features such as personality migration, workstation imaging, and asset management.

Skills Gained

After completing this course, students will be able to:

• Design a ZENworks Desktop Management implementation based on company or institution requirements.
• Install ZENworks Desktop Management (middle tier and back-end services, and the management agent).
• Configure and implement server policy packages, user policies, and workstation policies
• Perform application management tasks such as distribution and packaging, auditing, and reporting.
• Perform workstation administrative tasks such as importing and removing workstations, imaging workstations, and remotely managing workstations.
• Perform administrative tasks such as configuring personality migrations, implementing patch management, using workstation inventory and reporting, and installing and using ZENworks Asset Management.

Prerequisites

Before attending this course, students must have:

• A+ (or Novell courses 1105 and 1106)
• Network+ (or Novell Course 3003)
• Novell Course 3001 or 3016, Foundations of Novell Networking
• Novell Course 3004 or 3042, Novell Network Management
• Or equivalent experience.

We also recommend (but do not require) the following:

• Some experience with eDirectory 8.7.3 or later through training or on-the-job experience.
• Basic experience with any Linux desktop or server in a computing environment such as an enterprise or academic environment or through a training course (such as 3036 SUSE Linux Fundamentals).

Course Outline

Install l ZENworks 7 Desktop Management

• Describe the ZENworks 7 Suite Features
• Implement eDirectory Design Guidelines for ZENworks
• Install ZENworks 7 Desktop Management
• Evaluate ZENworks Desktop Management Access Methods
• Install ZENworks 7 Desktop Management Middle Tier Services
• Install the ZENworks Desktop Management Agent

ZENworks Desktop Management Policy Management

• Describe Policy Management
• Describe Policy Packages
• Describe and Configure Search Policies
• Describe How Policies Work
• Describe Effective Policies
• Describe Policy Package Copy and Policy Reporting

Implement Server Package Policies

• Create and Associate a Server Package
• Describe the Purpose of Each Server Package Policy
• Plan Server Package Deployment

Automatically Import and Remove Workstations

• Describe Automatic Workstation Import
• Implement Automatic Workstation Import
• Describe Automatic Workstation Removal

Implement User Package Policies

• Create and Associate a User Policy Package
• Enable and Configure User Package Policies
• Identify Common Configurations Set
• Plan User Policy Package Deployment

Implement Workstation Package Policies

• Create and Associate a Workstation Policy Package
• Enable and Configure Workstation Package Policies
• Plan Workstation Package Deployment

Introduction to ZENworks Application Management

• Describe How Application Management Works
• Identify Application Management Tasks
• Identify Application Management Components
• Describe Novell Application Launcher Components
• Configure Novell Application Launcher

Distribute and Package Applications

• Distribute a Scripted Installation
• Re-package Applications With ZENworks snAppShot
• Distribute an AOT/AXT Application with ZENworks
• Package Software with ZENworks Software Packaging
• Repackage Applications with the AdminStudio Repackaging Wizard
• Customize Application Installation with AdminStudio Tuner
• Distribute MSI Based Applications with ZENworks
• Convert AOT/AXT Packages to MSI Packages Using AdminStudio
• Decide Which Type of Distribution to Use

Application Management

• Identify Application Object Configuration Options
• Automate the Distribution of Applications
• Repair and Uninstall Applications
• Describe Terminal Server and Web Applications
• Distribute Applications to Disconnected Workstations

Application Auditing and Reporting

• Configure Reporting for Application Events
• Implement Rogue Process Management
• Use Predefined Reports to View Application Events

Distributed Application Management

• Implement Load Balancing
• Implement Fault Tolerance
• Implement Application Site List
• Implement Remote Alternate Applications
• Optimization Tips for Application Management
• Simplify a Distributed Application Environment Using ZENworks Server Management

Deploy Personality Migration Services

• Describe the Role and Function of Personality Migration Services
• Install ZENworks Personality Migration
• Migrate Workstations

Image Workstations with ZENworks 7

• Describe Workstation Imaging Components
• Describe Common Imaging Deployment Strategies
• Prepare the ZENworks Imaging Server
• Prepare Workstations for Imaging
• Create and Restore Images.
• Configure Imaging Policies

Configure Remote Management

• Describe the Role and Function of Remote Management
• Configure Remote Management
• Perform Remote Management Tasks

Configure Workstation Inventory and Reporting

• Describe the Role and Function of Workstation Inventory
• Configure Workstation Inventory
• Run Inventory Reports

Install and Configure Asset Inventory

• Describe the Role and Function of Asset Inventory
• Install a Standalone Deployment of ZENworks Asset Management
• Perform Basic Inventory Tasks With ZENworks Asset Management
• Evaluate the Software Compliance and Usage of ZENworks Asset Management