Windows 2000: Administration

Course Overview

This course has been designed to introduce students to the administration of Windows 2000 in a single domain environment and requires no prior knowledge of system administration.

Audience

This course is suitable for people with no prior experience in system administration.

Prerequisites

In order to gain the most from the course, students should ideally posses the following:

• Experience of the Windows interface including, locating, creating, copying and manipulating folders and files and configuring the desktop.
• Knowledge of computer hardware such as hard disks, memory and CPUs.
• Knowledge of fundamental networking concepts including client/server networks, LANS and network operating systems.

Course Outline

Module 1 Introduction to Windows 2000

• The Windows 2000 Product Family
• Windows 2000 Professional
• User Enhancements
• Management Enhancements
• Increased Hardware Support
• File Management Enhancements
• Security Enhancements
• Simplified Management
• Windows 2000 Server
• Active Directory (AD) Service
• Windows 2000 Server File Management Enhancements
• Security Enhancements
• Improved Networking and Communications
• Simplified Management - Windows 2000 Server
• Windows 2000 Advanced Server
• Windows 2000 Datacenter Server
• Installing vs Upgrading Windows 2000
• Preparation for Installing Windows 2000
• Hardware Requirements
• Disk Considerations
• Network Identification and Workgroup/Domain Membership
• Joining a Domain
• Joining a Workgroup
• Installing Windows 2000
• Attended Installations
• Windows 2000 Server License Mode
• Installing Windows 2000 over the Network
• The Network Installation Process
• WINNT.EXE Switches
• WINNT32.EXE Switches
• Automating the Installation of Windows 2000
• Disk Duplication and the SYSPREP Utility
• Remote Install Services (RIS)
• Troubleshooting the Windows 2000 Installation Process

Module 2 Configuring the Windows 2000 Environment Introduction to Control Panel

• Hardware Profiles
• Configuring the Display
• Configuring Multiple Display Support
• Installing, Configuring and Troubleshooting a Video Adapter
• Changing Startup and Recovery Options
• Using Advanced Taskbar Features
• Configuring Multi-lingual Support
• Configuring Accessibility Options
• Setting Environment Variables
• Configuring Power Management Options
• The Windows 2000 Registry
• Registry Editing Tools
• Registry Subtrees
• Microsoft Management Console
• Console Structure
• Snap-ins
• Creating Custom Consoles
• Saving Custom Consoles

Module 3 Users and Groups Windows 2000 User Accounts

• Local User Accounts - Workgroup Model
• Planning New User Accounts
• Creating Local User Accounts Using Computer Management
• Creating Local User Accounts Using Control Panel
• Modifying User Account Properties0
• Introduction to Local Groups
• Local Group Scope
• Adding and Removing Members
• Creating a Local Group
• Built-In Local Groups
• Built-In System Groups
• Domain User Accounts
• Creating Domain User Accounts
• Domain User Account Settings
• Configuring Domain User Accounts
• Configuring a User's Environment
• Overview of Groups in a Domain
• Group Scopes
• Global Group Scope
• Domain Local Group Scope
• Universal Groups
• Group Strategy
• Review of Local Group Scope
• Modifying Groups
• Built-in Groups
• Built-in System Groups
• User Rights and Privileges
• User Rights Assignment

Module 4 Disk Management and File Systems Partitions and Volumes

• Partitions
• Windows 2000 Disk Storage Types
• Windows 2000 File Systems
• FAT File System
• FAT 32 File System
• New Technology File System (NTFS)
• Using Disk Management
• Disk Properties
• Volume Properties
• Creating Partitions
• Changing the Storage Type
• Creating Dynamic Volumes
• Extending Dynamic Volumes
• Spanned Volumes
• Striped Volumes
• Adding Disks
• Managing Drive Letters and Paths
• Managing Existing Sets on Basic Disks
• Defragmenting Disks
• Long Filenames

Module 5 NTFS NT File System (NTFS)

• NTFS Permissions
• Special NTFS Permissions
• Full Control Permission
• How NTFS Permissions are applied
• How multiple NTFS Permissions are Applied
• NTFS Permission Inheritance
• Granting NTFS Permissions
• Practical Mod. 5 - NTFS Permissions
• Common NTFS Permission Problems
• NTFS Compression
• Viewing Compressed Files on NTFS Partitions

Module 6 Networking Windows 2000 Networking Model

• Transport Protocols
• File System Drivers
• Microsoft TCP/IP for Windows 2000 Networks
• Architecture
• IP Addressing
• Classes of IP Address
• Subnet Masks
• Determining the Destination of a Packet
• Subnetting
• Supernetting
• TCP/IP Utilities
• Data Transfer Utilities
• Remote Execution Utilities
• Printing Utilities
• Diagnostics Utilities

Module 7 Automatic IP Configuration and Name Resolution Manual Configuration of TCP/IP Hosts

• Dynamic Configuration
• DHCP Mechanisms
• DHCP Renewal Mechanism
• DHCP Implementation, DHCP Options
• Authorising DHCP Servers
• DNS Dynamic Update
• Name to Address Resolution
• Name Resolution
• Host Name Resolution
• NetBIOS Name Resolution
• Name Resolution - Manually Configured Files
• Problems with Static Host Name Resolution
• NetBIOS Names Name Registration
• NetBIOS Name Resolution
• Name Resolution by Broadcast
• NBTSTAT
• Microsoft Name Resolution Methods
• TCP/IP Node Types
• The LMHOSTS File
• Advantages of WINS
• WINS Name Registration, Renewal and Release
• Primary and Secondary WINS Servers
• WINS Replication, WINS Implementation
• Introduction to the Domain Name System
• Domain Name System (DNS)
• DNS Name Space
• Zones of Authority
• DNS Name Server Roles
• DNS Name Resolution
• IP Address Resolution
• Windows 2000 DNS Service
• Configuring an Active Directory Integrated Zone
• Creating or Converting Active Directory Integrated Zones
• Configuring the Dynamic Update Service for DNS
• Testing and Troubleshooting the DNS Server Service

Module 8 Remote Access Service RAS Overview, RAS Features

• PPP Security
• Additional Standard Protocols - Multilink
• Point-to-Point Tunnelling Protocol (PPTP)
• New RAS Protocols
• Gateway and Router
• Configuring Outbound Dial-up Connections
• Connecting to a Virtual Private Network
• Direct-cable Connections
• Configuring Inbound Connections
• Inbound Dial-up Connections
• Virtual Private Network Ports
• Modem and Cable Ports
• Introduction to RAS Policies
• RAS Policy Evaluation
• Default RAS Policy, Multiple Policies
• Creating a RAS Policy
• User Dial-in Settings
• Configuring RAS Policy Conditions
• Configuring RAS Profile Settings

Module 9 Printing The Windows 2000 Printing Process

• Remote and Non-Remote Printers
• Local and Network Printers
• Non-Remote Local Printer
• Non-Remote Network Printer
• Remote Local Print Device
• Remote Network Printer
• Requirements and Recommendations
• Setting Up Printers
• Configuring and Administering Network Printers
• Logical Printer Permissions and Logical Printer Ownership
• Forms and Separator Pages
• Pausing, Resuming and Purging Logical Printers
• Logical Printer Redirection
• Logical Printer Pools
• Logical Printer Priorities
• Managing Documents

Module 10 The Windows 2000 Boot Process Stages of the Boot Process

• The Preboot Sequence
• The Boot Sequence
• Kernel load
• Kernel Initialisation
• Logon
• Registry Control Sets
• The Last Known Good Process
• Advanced Startup Options
• The Boot.ini File
• ARC Paths
• ARC Path Examples
• Switches in the Boot.ini File
• Editing the Boot.ini File

Module 11 Performance and Tuning Windows 2000 Architecture

• Windows 2000 Operating System Architecture
• The Windows 2000 Memory Model
• Virtual Memory Management and the Pagefile
• Process and Thread Priorities
• Scheduling
• Monitoring and Optimising - Basic Concepts
• Monitoring System Resources Using Task Manager
• Monitoring System Resources Using Performance Monitor
• Performance Monitor Counters
• Key Performance Monitor Counters
• Event Viewer
• Optimising Performance
• Optimising Processor Performance
• Optimising Memory Performance
• Optimising Disk Performance
• Optimising Network Performance

Module 12 Troubleshooting and Maintenance Windows Installer

• Service Packs
• Hardware Installation
• Hardware Overview
• System Resources
• Interrupts (IRQs)
• I/O Addresses
• Direct Memory Access (DMA)
• COM Ports and LPT Ports
• Resolving Resource Conflicts
• Device Manager
• Updating Device Drivers
• Digital Driver Signing
• Installing and Configuring Devices - Mice and other Pointer Devices
• Installing and Configuring Devices - Scanners and Cameras
• Configuring IrDA Devices
• Installing and Configuring Devices - Modems
• Modem Properties
• Configuring USB Devices
• Task Scheduler
• Recovery Console
• Emergency Repair Disk (ERD)

Windows 2000: Administration / W2-A