Windows 2000: Desktop

Course Overview

The objective of this course is to provide delegates with the skills and knowledge required to implement and support Windows 2000 Desktop systems.

The course covers many of the core configuration, maintenance and troubleshooting tools required to support systems running Windows 2000 Professional, including how to recover a failed system, using and configuring the Microsoft Management Console, managing Offline Folders and evaluating the security settings of a desktop machine.

Prerequisites

Delegates should have an understanding of Windows NT to the level achieved in the Windows NT Support Fundamentals course.

Course Outline

• Introduction to Active Directory
• Microsoft Windows 2000 Active Directory
• Active Directory Schema
• Lightweight Directory Access Protocol
• Logical Structure of Active Directory
• Domains
• Organisational Units
• Trees and Forests
• Global Catalog
• Physical Structure of Active Directory
• Domain Controllers
• Sites
• Windows 2000 Network Administration Methods
• Benefits of the Active Directory
• The Need for Organisational Analysis
• Identifying Organisational Needs
• General Factors that Effect Active Directory Design
• General Active Directory Design Principles - Best Practices
• Design Components affecting Active Directory Structure
• Naming Strategy Considerations
• Delegation of Administrative Authority
• Schema Modifications
• Active Directory Design and Group Policy
• Single Active Directory Domains - Design Guidelines
• Designing Multiple Domains - Design Guidelines
• Designing Site Topologies
• DNS and Active Directory The Role of DNS in Active Directory
• Service Resource Records
• Using DNS
• Integrating DNS Zones Into Active Directory
• Active Directory and DNS Requirements
• Installing DNS
• Active Directory Integrates with DNS
• Differences between DNS and Active Directory
• Using Berkeley Internet Name Domain (BIND) DNS Servers
• Planning Active Directory Domain Names
• Active Directory Scope
• Naming Hierarchies
• Active Directory Root Domain Names
• The Internet Presence Factor
• Initial Decisions
• Single DNS Domain Name for Internal and External Networks
• Creating a Delegated DNS Sub-domain for the Active Directory Root Domain
• Multiple DNS Domain Names for Public and Private Networks.
• Design Guidelines for DNS Naming of Active Directory Root Domains
• Environment
• Active Directory Domains Objectives
• Overview of Domains
• Creating a Windows 2000 Domain
• Creating the First Windows 2000 Domain
• Active Directory Installation Verification
• Site Configuration
• Configuration of Directory Services
• Configuration of Security and Services
• Final Installation Operations
• Verifying Active Directory Installation
• Performing Post Installation Tasks
• Integrating DNS Zones with Active Directory
• Changing the Domain Model
• Creating an Organisational Unit Structure
• Troubleshooting Active Directory Installation
• Removing Active Directory
• Designing an Active Directory Domain
• Planning for the First Active Directory Domain
• Guidelines for Creating Security Groups
• Designing an Organisational Unit Structure
• Creating and Administering Users and Groups User and Group Accounts in Windows 2000
• User Accounts
• Alternative User Principal Name Suffixes
• Creating Multiple User Accounts
• Bulk Import Methods and Utilities
• The CSVDE Utility
• The LDIFDE Utility
• User Account Administration
• Locating User Accounts
• Windows 2000 Group Accounts
• Global Groups
• Local Groups
• Universal Groups
• Creating a Group
• Modifying and Deleting Groups
• Group Planning
• Key Points
• Publishing Resources in Active Directory Introduction to Publishing Resources
• Published Printers
• Printer Publishing on Windows 2000 Print Servers
• Non-Windows 2000 Computers - Publishing Printers
• Published Printer Administration
• Printer Locations