Communication Skills: Internal Communications

Course Overview

Many organisations place great emphasis on empowering its employees in various ways, but often forget that communicating with employees isn't a one-off event - and then wonder why commitment has faded and rumour taken over. This workshop addresses some of the key issues around internal communications and suggests ways of using principle to improve practice.

Audience

All managers and executives who manage people to any degree in whatever discipline and type of organisation.

Skills Gained

Your organisation will be able to apply acknowledged internal communications theories and practices, seeing how other organisations gain success and how empowerment can genuinely result from enhanced communications.

This workshop is suitable for private, public and voluntary sector organisations.

You will benefit from gaining an insight into the power of good communications, from the knowledge of the theories, a stronger grasp of the practices and the ability to examine what other organisations achieve in this field. Not least, you will gain the ability to help persuade management of the benefits of a cohesive internal communications programme.

Course Outline

• Recognise the need for and benefits of good internal communications
• Understand the process of planning both short- and long-term campaigns
• Gain a working knowledge of both motivational and cultural issues as a background context
• Understand interpersonal, physical, technological and managerial issues as they affect internal communications
• Recognise good practice and create the right message for the right stakeholder

Communication Skills: Internal Communications / 0647