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Course Overview This course will provide participants with the essential knowledge and skills to either manage a project or be an effective, valuable member of the project team. It covers the fundamental steps in any project lifecycle and also addresses the necessary people skills such as effective negotiation, conflict resolution, leadership and team building. The course uses a case study to effectively follow a project from its conception through to completion. This course will also prepare students for CompTIA's IT Project+ Certification exam. Audience Students should either be currently working in a project-based environment or are planning to do so in the near future. Prerequisites Students should either be currently working in a project-based environment or are planning to do so in the near future. Basic PC and Windows user skills are necessary for successful completion of this course. Course Outline Delegates will learn to: - Plan, baseline and control a project effectively
- Understand how to identify, manage and control change throughout a project
- Have an awareness of estimating and managing pitfalls
- Understand methods of identifying and controlling risks
- Pick up essential tools and disciplines
- Make successful cost/schedule/performance trade-offs
- Understand quality management and customer expectation management
- Identify and control risks
- Know why, when and how to report progress
- Create schedules, manage resources, track and control project plans using Microsoft Project
- Effectively lead & develop a project team
- Communicate effectively and carry out dynamic presentations
- Get win-win outcomes through assertiveness, empathy and principled negotiations
How to make a booking for the PRO+ course
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