Management Skills: Senior Management Development

Course Overview

This intensive two day course will cover the essential skills required for managers making the transition from operational to senior management positions. The course will focus on the change in personal perspective that will need to be adopted to consider organisational as well as individual and team goals.

Audience

Existing managers who will shortly be moving into a more senior position.

Skills Gained

By the end of this course you will be able to:!

• Define the differences between senior management and operational management.
• Adapt existing leadership skills into a more empowered and creative approach to leadership.
• Develop your ability to think in visionary terms.
• Understand the issues and dilemmas now facing organisations at a strategic level.
• Recognise the key principles of process management.
• Set objectives and manage performance in relation to the organisation as a whole.

Course Outline

Making the Change to Senior Management

• The challenges and opportunities facing new senior managers
• Taking the organisational perspective
• Changes in the business environment

Your Organisation and the Business Environment

• Your role in relation to your organisation''''s objectives as a whole
• Working with and understanding the power and influence of stakeholders
• Dealing with uncertainty and complexity

Business Management

• Working and influencing across the organisation
• Long term business planning - taking a longer term perspective
• Developing a broader outlook - changing mindset

Process Management

• Adapting and developing new skills to manage process changes
• How to transform business processes for sustained competitive advantage
• Understanding the fundamental differences between radical transformation and continuous improvement
• The key principles and concepts of process transformation

Performance Management

• A strategic view of performance management
• Managing performance and setting objectives in relation to the organisation as a whole

People Management

• Managing other managers: the new skills this role demands
• Adapting existing leadership skills into a more empowered and creative approach to leadership
• Creating an effective people management strategy
• Directing versus managing people
• Acquiring or refreshing your coaching skills to bring out the best in others

Management Skills: Senior Management Development / NSM