Human Resources Skills: Recruitment, Selection and Interviewing Skills (2 day)

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Course Overview

Appointing the right people to jobs has even greater prominence now that the proliferation of employment legislation has made it costly for employers to get it wrong. This highly successful programme enables even the inexperienced interviewer to go back to the workplace with substantially increased skills, while those with previous interviewing experience will radically re-think the way they interview candidates. The end result? The ability to conduct structured interviews that explore fairly and legally the skills and competencies essential to the job you are trying to fill.

Audience

Anyone involved in recruiting staff. Previous experience of interviewing is not essential.

Skills Gained

By the end of the programme participants will be able to:

• complete appropriate preparation quickly and efficiently
• write recruitment criteria and performance standards essential for the job being filled
• plan questions which accurately explore the key recruitment criteria
• apply the principles of positive non-verbal communication in interviews
• assess examples of the candidate's past behaviour as an indicator of likely future performance
• write brief, accurate assessments of candidates to help select the right person for the job

Course Outline

The selection interview

• developing your selection 'toolkit'
• the financial investment made when recruiting

Preparation

• planning the whole process
• person specifications
• identifying core competencies and performance standards
• planning the interview process

Conducting the interview

• building rapport
• encouraging candidates to talk
• question 'cycles'
• probing situations and competencies
• active listening
• using positive non-verbal communication
• taking accurate and helpful notes
• making and writing assessments

Short listing

• avoiding personal bias
• matching candidates to the specification
• Staying on the right side of the law

Human Resources Skills: Recruitment, Selection and Interviewing Skills (2 day) / HR-RSI2