Leadership Skills: High Performing Teams (2 day)

Course Overview

This course equips leaders with the practical tools and techniques to develop high performing teams which maximise performance and deliver results. This is a highly practical course using case studies and best practice.

Audience

Managers who are focused on raising their own performance and want to transform their team into a high-powered, motivated unit which consistently arrives at successful outcomes.

Skills Gained

By the end of the course you will be able to:

• Recognise the characteristics of high performing teams.
• Identify and maximise talent within the team.
• Understand the actions and behaviours of effective team leaders.
• Use a combination of approaches to engage, empower and motivate the team to maximise and sustain performance.

Course Outline

The Characteristics of High Performing Teams

• What is a ''team''? Identifying the types of teams
• The characteristics of high performing teams
• The impact of effective teams on business results

Your Role as a Leader of the High Performing Team

• The skills, qualities and behaviours of an effective team leader
• Identifying your personal leadership and influencing style
• Understanding the impact your style has on others
• Flexing your style to meet the needs of all individuals within the team

Team Development

• Identifying the stages of team development and the practical actions an effective leader should take
• Auditing your own team - which stage of team development is it at?
• The practical actions required of the team leader to move the team forward to the appropriate stage at the appropriate time

Team Roles

• Identifying the strengths of each team member and the roles they play
• Delegating activities to appeal to personal strengths and to improve areas for development
• Managing team dynamics to improve team performance

Setting the Direction of the Team

• Developing the common vision and building commitment to it
• Aligning team and personal objectives to that of the organisation

Communicating Effectively With Your Team

• Maximising the effectiveness of team meetings, briefings and team process reviews
• Delivering difficult messages to the team
• Using the skills of appropriate enquiry

Developing and Motivating the Team

• Practical tips to motivate the team
• Using effective delegation to motivate, develop and empower the team
• Providing recognition and celebration for successes

Dealing with Conflict and Poor Performance

• Identifying and developing your conflict management style
• Dealing with difficult people in a positive and professional manner
• Giving feedback to poor performers to improve results

Leadership Skills: High Performing Teams (2 day) / PLS1