Human Resources Skills: The Personnel Practitioner

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Course Overview

Personnel practices go to the heart of your organisation and play a role in every aspect of its activities. But as practitioners, how can you ensure that you contribute towards the achievement of organisational goals? This 2-day course provides an opportunity to review the key principles and practices for effective performance in your role as a personnel practitioner. The highly participative nature of the course provides an ideal opportunity for you to exchange information with fellow participants on alternative approaches to a wide range of personnel practices.

Audience

The course is designed for personnel generalists, including new entrants, specialists moving to more general roles, and line managers who are acquiring greater responsibility for personnel activities. It is also appropriate for those from small organisations which are in the process of setting up a personnel function. The programme is more concerned with the application of personnel processes than detailed procedures. The course materials and content are at the Certificate in Personnel Practice (CPP) level and this course would therefore be useful to anyone considering whether to study for the CPP or the CIPD Professional Development Scheme (PDS).

Intermediate level course - some previous experience of the subject is assumed.

Skills Gained

By the end of the course you will be able to:

• review the contribution of the personnel function to the achievement of organisational objectives
• advise on the key principles and practices involved in
• performance management
• recruitment and selection
• learning and development
• discipline and grievance-handling
• managing change
• plan to improve your personal effectiveness in handling a range of personnel issues.

Course Outline

Day 1

Introductions and objectives

The organisational context

• the roles played by personnel practitioners
• the contribution of the personnel function to organisational objectives
• performance measures

Performance management

• performance appraisal v performance management v managing performance
• types of performance appraisal
• employee motivation

Recruitment and selection

• job analysis
• advertising
• e-recruitment
• selection methods
• equal opportunities

Explanation of overnight work and preview of Day 2.

Day 2

Review of Day 1

Learning and development

• learning styles
• Kolb's learning cycle
• identification of learning needs
• design and delivery of learning programmes
• models of evaluation

Legal background/discipline and grievance-handling

• important legal issues
• the employment contract
• unfair dismissal
• handling discipline and grievances
• keeping up to date

Managing change

• the psychological contract
• the impact of organisational change
• the role of personnel practitioners in helping employees cope with change

Action planning

• the way forward.

Human Resources Skills: The Personnel Practitioner / CM11168