Consultancy Skills: Training Consultancy Skills (3 day)

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Course Overview

As the complexity and pace of change accelerates, organisations need trainers who have the vision, flexibility and skills to develop new ways of thinking and performing. More and more organisations are requiring individuals who can visualise and diagnose the need for change, put forward harmonising and innovative solutions and contribute to the management of the change process.

This course helps participants meet these needs by providing them with the opportunity to evolve their current skills and to confidently develop new consultancy capabilities.

Audience

Trainers, HR professionals and managers who are planning to take on the role of internal consultants or to pursue a new career in consultancy.

Skills Gained

By the end of the course, you will be able to:

• select an appropriate consulting style for yourself and the situation
• describe and practice the skills of an internal consultant
• describe the consulting process and the tasks required at each stage
• use positive influencing skills to manage change successfully
• identify the steps necessary to produce a development and marketing plan for your role.

Course Outline

Day 1

Introduction

• setting individual learning frames

Gaining entry

• consulting styles and models
• identifying with your client
• establishing success criteria, contracting
• marketing consultancy/the role
• establishing credibility

Data collection

• personal skills review

Evening

• individual feedback on psychometric test.

Day 2

Data collection/diagnosis

• understanding your business STEP analysis
• using precision questions
• recurring patterns and how to deal with them
• using favourite models for diagnosis

Designing the change

• the elements of effective change
• integrating with company culture and future business plans
• communicating your detailed proposals (verbal and written)

Evening

• optional personal skills development session using NLP.

Day 3

Implementing change

• influencing through reciprocity
• 'marketing' change
• using external consultants
• working in a consulting team

Reviewing and evaluating

• identifying the evaluation criteria
• evaluating to learn
• continuous development

Consultancy Skills: Training Consultancy Skills (3 day) / BS-CS-TC3