Human Resources Skills: The Work of the Personnel Department

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Course Overview

This 3-day course is designed to provide a comprehensive overview of HR. Its purpose is to meet the direct needs of those who are 'time squeezed' and need an overview of the work, role and key functions of an HR department.

The highly participative and practical programme will ensure that participants gain 'hands-on' experience through individual and group exercises and discussions. In addition, participants are encouraged to 'self-evaluate' both what they have learned and the implications for their future work performance and career development.

Audience

The course is designed for those setting up an HR function, managers who have recently transferred into HR from other functions, those at the outset of their HR career and who are considering HR as a professional career and would value an introduction before committing to the CIPD professional qualification, and administrators and PAs with HR responsibilities.

Skills Gained

By the end of the course you will be able to:

• advise on the role and scope of the HR function
• work within the demands of the current legal context
• apply the key principles and practices involved in:
• recruitment and selection
• performance management
• information and decision-making systems
• employment rights and duties
• plan your own personal development.

Course Outline

Day 1

The role and scope of the HR function

• analysis of the nature of HR/personnel
• the link between organisational objectives and HR policies, procedures and practice
• HR roles, responsibilities and implications for your organisation

The legal context

• employment rights and duties
• the contract of employment

HR information processes

• choosing a relevant HR information system
• sources of information qualitative and quantitative data
• collecting the appropriate data
• using data for decision-making to improve performance
• data security, and access protection

Equality and diversity

• opportunities and constraints
• implications for your organisation and your role.

Day 2

Recruitment and selection

• aims of the recruitment and selection process
• opportunities and constraints
• preparation of job description and person specifications
• sources of recruitment and selection methods
• job offer and induction

Key employment procedures

• discipline and grievance
• dismissal fair/unfair
• handling alleged misconduct.

Day 3

Performance management

• definition and process
• setting and using SMART objectives
• appraisal policy, procedures and forms
• managing alleged poor performance
• handling any redundancies

Learning for individual and organisational effectiveness

• evaluation of personal and workplace learning processes
• action planning.

Human Resources Skills: The Work of the Personnel Department / CM11185