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Course Overview There is a general consensus that the most effective way to tackle bullying and other conflict at work is informally and quickly. This 1-day course enables you to tackle instances of bullying effectively, and formulate proactive approaches to address the root causes. Audience Personnel practitioners or line managers responsible for employment law issues within their organisation. No prior knowledge of employment law is required. Skills Gained By the end of this course, you will be able to: - list the principles of current employment legislation regarding bullying and harassment and the implications in the workplace
- recognise how attitudes to difference, prejudice, stereotyping and discrimination can result in bullying and harassment in the workplace
- deal with bullying and harassment through the appropriate organisational channels and help staff find support within the organisation
- advise your organisation on the development of essential policies and procedures.
Course Outline - what is bullying and harassment?
- acceptable/unacceptable behaviours
- why does it occur?
- key data
- the legal framework and current legal definitions of bullying and harassment
- what are the implications in the workplace?
- new Regulations on age discrimination, changes to the Human Rights Act
- what are our statutory and organisational responsibilities?
- what policies, procedures and training do we need?
- investigating bullying and harassment the employers' responsibility
- the costs of bullying and harassment case-law
- harassment and service users
- prevention good practice guidelines.
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