Human Resources Skills: Recruitment, Selection and Interviewing Skills (3 day)

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Course Overview

The key to unlocking an organisation's potential to achieve maximum performance and efficiency is its people. Effective recruitment and selection is the first vital step in building a winning team. This 3-day practical course concentrates on preparing for and conducting interviews, and also gives an overview of those crucial areas necessary for effective and efficient recruitment and selection.

Audience

Line managers and personnel and development professionals new to recruitment and selection or those who would appreciate an update of their knowledge and skills.Introductory level course - geared towards those who need an introduction to the subject and assumes limited or no previous experience.

Skills Gained

By the end of the course you will be able to:

• design a selection process which will ensure that the best people are recruited
• plan and undertake effective one-to-one interviews
• differentiate between those candidates who 'do a good interview' and those that can 'do a good job'
• recognise the importance of using a range of selection tools
• explain the legal, social and political context of recruitment and selection
• put together an appropriate person specification comprising well-written competencies
• arrive at soundly-based selection decisions combining information from a variety of sources and ensuring the support of all interested parties
• identify the characteristics of effective advertisements which will attract the right candidates, comply with legislation and also add to the diversity of an organisation
• identify priority action for yourself and your organisation to ensure good practice.

Course Outline

Day 1

The recruitment and selection process

• key elements of an effective recruitment and selection process

Competency-based approach

• alternative approaches
• compiling a person specification and writing competencies
• preparing competency-based questions
• structuring the interview

Effective advertising

• the characteristics of effective advertisements
• equal opportunity issues

Equal opportunities

• diversity and good practice
• major legal issues in recruitment and selection.

Day 2

Introduction to selection approaches

• tests and other selection tools

Dealing with subjectivity

• how our own subjectivity affects our recruitment decisions
• arriving at soundly-based selection decisions with the support of all parties
• influencing the selection decision

Interviewing skills

• questioning techniques for gathering accurate and detailed information from the candidate
• creating the right atmosphere for an interview
• role-playing a selection interview with a feedback and analysis session following each interview.

Day 3

Practising your interviewing and selection skills

• role-playing a selection interview, with a feedback and analysis session following each interview (recorded on CCTV)
• taking notes
• evaluating candidates at shortlist stage and after interview
• feedback to unsuccessful candidates

Human Resources Skills: Recruitment, Selection and Interviewing Skills (3 day) / HR-RSI3