Self Development: Anger Management (2 day)

Course Overview

Managing anger can help to reduce the intensity of conflicts, and gives us an understanding of anger as a normal emotion with the potential of both positive and negative outcomes. This course will enable each participant to recognise the nature of anger in the workplace and provide effective tools to manage anger before it gets out of control.

This unique two day course will introduce key psychological and behavioural models that will enable all participants to start to improve their responses in challenging situations.

Audience

This course is for staff who have difficulty coping with stressful situations or have had difficulty in expressing emotions effectively. This course will also be beneficial for any staff who wish to discover innovative approaches for managing anger and resolving difficult situations.

Skills Gained

• Recognise patterns of thought and behaviour
• Cognitive restructuring (new ways to think and respond)
• Define the components of anger management
• Describe and define anger in relation to emotional intelligence
• Determine where anger is a problem and anger management skills are needed
• Use skills to change anger-provoking thoughts
• Develop a greater understanding of mind-body connections
• Discover self-awareness and application by working in a group setting over a two-day period

Course Outline

• Relaxation and easy visualisation techniques
• Reframing and improving your responses
• Understanding the primitive impact of the brain on the body and actions in escalating situations
• Assertive anger
• Gaining professionalism: transactional analysis (PAC States)
• Advantages of timing, withdrawal and finding alternatives
• Phases and escalation of anger
• Emotion triggers and responses
• Symptoms and coping with escalating arousal
• The A.N.G.E.R. system
• Introduce a cognitive behavioural approach to assist when times get tough
• The Blame Game and other ways to avoid responsibility
• Think-feel-do: awareness of your self-perpetuating cycles
• Getting your "NIBS" out & the power of positivity
• Beginning your journey as an apprentice to emotional mastery.