Self Development: Self-Confidence/Self-Esteem (2 day)

Course Overview

Confidence can elude even the most capable individuals, dampening morale and holding them back. This course aims to build the confidence and self-esteem that people need in order to be resourceful, adaptable and determined to meet life's challenges with enthusiasm.

Audience

For people at all levels who need to develop the healthy inner confidence that enables them to deliver the creativity and productivity that they have within them.

Skills Gained

Delegates will learn how to:

• Understand your own strengths and weaknesses
• Identify the difference between self confidence and self esteem
• Create a positive image and project this to colleagues
• Set your own goals for success
• Deal with conflict in an assertive manner
• Present your ideas and views with impact
• Understand feedback from others and act upon it positively

Course Outline

• Understanding yourself - using a SWOT analysis to understand where you are, and where you would like to go
• What is confidence? How can it be developed?
• Self esteem - what is it and where does it come from?
• Understanding where doubt comes from and how to create winning habits
• Goal setting to achieve - how to use SMART objectives, as well as purpose, milestones and tasks in everyday life
• How to review and feedback to yourself
• Communication strategies - how to use body language and tone to develop confidence
• Relationship building - how to use influencing and active listening techniques
• How to gain co-operation from others
• Personal behaviour - how to recognise behavioural traits in others and yourself
• Dealing with criticism and conflict assertively
• How to manage the feedback process so you can further develop
• Presenting your ideas and views to colleagues and managers with impact
• Creating a personal action plan

Self Development: Self-Confidence/Self-Esteem (2 day) / PD-SCE2