Customer Service Skills (1 day)

Course Code: CS-CS-HC      Days: 1
Scheduled Dates (sort by: location | date)
Request availability or book by selecting a date:
Central London
City
London (SW1) 21/07/08 £ 499
London (EC4) 04/08/08 £ 350
London (W10) 05/08/08 £ 295
London (WC2) 06/08/08 £ 499
London (SW1) 18/09/08 £ 499
London (EC4) 29/09/08 £ 350
London (EC2) 08/10/08 £ 415
London (W10) 15/10/08 £ 295
London (EC4) 05/11/08 £ 350
London (SW1) 12/11/08 £ 499
London (EC2) 10/12/08 £ 415
London (EC4) 15/12/08 £ 350
England
Bristol
Bristol (BS1) 11/09/08 £ 415
Cheshire
Altrincham (WA14) 24/07/08 £ 350
Altrincham (WA14) 04/08/08 £ 350
Altrincham (WA14) 06/10/08 £ 350
Altrincham (WA14) 01/12/08 £ 350
Leicestershire
Leicester (LE3) 25/09/08 £ 415
Manchester (Greater)
Manchester 14/10/08 £ 499
Manchester (M22) 15/10/08 £ 415
West Midlands
Birmingham (B90) 02/12/08 £ 415
Wiltshire
Malmesbury (SN16) 28/10/08 £ 350
Yorkshire (West)
Leeds (LS12) 21/07/08 £ 350
Leeds (LS15) 05/09/08 £ 415
Leeds (LS12) 22/09/08 £ 350
Leeds (LS12) 10/11/08 £ 350
Scotland
Edinburgh
Edinburgh (EH12) 11/11/08 £ 415
Prices exclude VAT.
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Course Overview

The importance of excellent customer service can not be undervalued. This course is specifically designed to provide 'Your Company Ambassador', front line staff, with expertise required to convey and maintain a customer sensitive culture. The skills learnt during this very intensive workshop will enable them to value their input and provide an understanding of the 'tools' required to be professional employees.

Audience

Anyone who has responsibilities for dealing with customers.


How to make a booking for the CS-CS-HC course

 
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