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Customer Service Skills (1 day)

Course Code: CS-CS-HC      Days: 1
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Scheduled Dates (sort by: location | date)
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11/09/08 Bristol (BS1) £ 415
18/09/08 London (Central) (SW1) £ 499
22/09/08 Yorkshire (West) (LS12) £ 350
25/09/08 Leicestershire (LE3) £ 415
29/09/08 London (Central) (EC4) £ 350
06/10/08 Cheshire (WA14) £ 350
08/10/08 London (Central) (EC2) £ 415
14/10/08 Manchester (Greater) £ 499
15/10/08 London (Central) (W10) £ 395
15/10/08 Manchester (Greater) (M22) £ 415
28/10/08 Wiltshire (SN16) £ 350
05/11/08 London (Central) (EC4) £ 350
10/11/08 Yorkshire (West) (LS12) £ 350
11/11/08 Edinburgh (EH12) £ 415
12/11/08 London (Central) (SW1) £ 499
01/12/08 Cheshire (WA14) £ 350
02/12/08 West Midlands (B90) £ 415
10/12/08 London (Central) (EC2) £ 415
15/12/08 London (Central) (EC4) £ 350
Prices exclude VAT.
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Course Overview

The importance of excellent customer service can not be undervalued. This course is specifically designed to provide 'Your Company Ambassador', front line staff, with expertise required to convey and maintain a customer sensitive culture. The skills learnt during this very intensive workshop will enable them to value their input and provide an understanding of the 'tools' required to be professional employees.

Audience

Anyone who has responsibilities for dealing with customers.


How to make a booking for the CS-CS-HC course
 
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