Communication Skills: Introduction to Internal Communications (part 1)

Course Code: 132      Days: 1
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Central London
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City 11/07/08 £ 380
City 28/09/08 £ 380
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Audience

Anyone new to the internal communications department of an organisation, and those seeking to improve their internal communication skills.

Not for:

Experienced members of an internal communications team.

Course Outline

The purpose of internal communications and how it ties in with your organisation's plans.

Includes:

  • The staff journal, intranets and other forms of communication.
  • Finding stories and writing them for staff journals.
  • Crisis communication and the internal audience.
  • The PR role, and dealing with senior management.
  • Internal audits; benchmarking and evaluation.
  • Staff surveys and issues.
  • The link with external communication.


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