Communication Skills: Introduction to Internal Communications (part 1)

Course Overview

This course will teach you the purpose of internal communications and how it ties in with your organisation's plans.

Audience

Anyone new to the internal communications department of an organisation, and those seeking to improve their internal communication skills.

Not for:

Experienced members of an internal communications team.

Course Outline

• The staff journal, intranets and other forms of communication.
• Finding stories and writing them for staff journals.
• Crisis communication and the internal audience.
• The PR role, and dealing with senior management.
• Internal audits; benchmarking and evaluation.
• Staff surveys and issues.
• The link with external communication.

Communication Skills: Introduction to Internal Communications (part 1) / 132