Request availability or book by selecting a date: Central London
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England
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Audience All who have to carry out interviews, whether face-to-face or on the telephone, and take notes at the same time. Suitable for anyone from beginners to more experienced interviewers wanting to improve their skills. Not for Those with more than three years' interviewing experience. Course Outline Confidence-building sessions with individual coaching, based on your interviews on tape and video. Includes: - Research and interview preparation
- Establishing credibility and building rapport.br- How to structure your questions
- Techniques for face-to-face and telephone interviewing
- Note-taking: tape recorder or notebook?
- Handling difficult or reluctant people - and getting them on your side
- The role of body language
- On or off the record?
- Videoed practice interview for feedback and analysis
How to make a booking for the 5 course
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