Effective Delegation

Course Overview

For many managers, delegation can be a difficult task. Many remark that it is simply quicker to do the task themselves whilst others say that they do not have the time to train someone. Yet the art of delegation is fundamental to a manager's role. Delegation can develop individuals, save time, motivate and improve team productivity.

This course has been designed as an essential management guide to delegating and achieving.

Audience

New or experienced managers with heavy workloads who are looking to maximise the productivity of their team.

Skills Gained

• Clearly identify what delegation is and the benefits of delegating more
• Use the appropriate management style to gain the best results
• Develop the confidence and competence of individuals in your team
• Boost levels of motivation in the workplace
• Use a simple structure to delegate with confidence
• Deliver meaningful feedback and set achievable objectives.

Course Outline

• Delegation defined - the benefits and pitfalls
• The manager's role in delegation - understanding the purpose and key stages in situational management
• Management behaviour - the three management styles and when each should be used
• Development of participative behaviours in a four part model
• Using delegation to boost motivation - motivational theories and questionnaires to examine the effects of delegating
• Developing ability - using facilitation techniques to develop staff through coaching
• Planning for the delegation meeting
• Resourcing the task
• Five point plan for effective delegation
• Briefing - closing the doors to under achievement
• Feedback - using feedback as a motivational tool
• Delivering developmental feedback - conduct or capability?
• Case studies and practice sessions to consolidate the learning
• Action planning.