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Course Overview In today's dynamic global business environment, project managers are faced with managing larger, more complex projects. To avoid rework, delay and disruption, project managers need strong leadership, communication and problem-solving skills to make sound business decisions that deliver real customer value. Through an intensive four-day project simulation, you experience real-world situations in which your decisions impact the outcome of your project. You also take away productivity tools and templates for use back at work. Audience This course is valuable for experienced project managers who are responsible for managing large, complex projects. Project management experience, including creating Gantt and PERT charts, and performing basic risk analysis at the level of Course 296, " Project Management: Skills for Success ", or Course 340, " Project Management for Software Development ", is assumed. Skills Gained - Manage large-scale, complex projects involving substantial budgets and cross-functional teams
- Determine business benefits and project feasibility
- Align your projects with organisational strategy
- Communicate effectively with executive stakeholders to ensure project success
- Evaluate project progress using Earned Value Management
- Conduct phase review meetings and continually assess project viability
Course Outline Introduction to Complex Projects - The art and science of project management
- Defining a complex project
Assessing Project Viability Selecting projects based on financial assessment Determining project feasibility - Validating hard and soft benefits
- Appraising business benefits
- Establishing technical and organisational readiness
Managing Stakeholders Managing stakeholder priorities - Determining stakeholder significance and impact
- Increasing support and decreasing opposition
Evaluating a customer acceptance plan (CAP) - Identifying acceptance criteria
- Implementing a process to achieve customer buy-in
Planning communications - Mapping information needs
- Creating a communication plan
Controlling Complex Project Risk Developing a risk management plan (RMP) - Reducing risk in complex projects
- Creating an RMP
Analysing strategic project risk - Assessing strategic risk
- Redirecting your project based on strategic risk profile
Monitoring and controlling project risk - Interpreting and analysing project risk at an executive level
- Making decisions based on executive risk reports
Procuring Products and Services Managing the vendor selection process - Applying a vendor selection process
- Calculating cost of ownership
Selecting a vendor - Choosing an appropriate contract type
- Evaluating and selecting a vendor
Preparing for Project Phase Reviews Creating phase review documents - Completing a project charter
- Assembling a project plan
Gaining critical project approvals - Completing project initiation and planning
- Managing mid-course corrections
Adopting Quality Standards Identifying quality standards - Choosing appropriate quality standards
- Reviewing a quality plan
Controlling project change - Identifying change management requirements
- Reviewing a change management plan
- Solving real-world problems
Reporting Project Health Project reporting - Utilising the art and science of project reporting
- The challenges of reporting in complex projects
Employing Earned Value Management (EVM) - Leveraging the power of EVM to keep projects on track
- Predicting likely outcomes
- Charting project performance
Reviewing Project Outcomes - Obtaining customer acceptance and closing the project
- Using a project close checklist
- Developing a lessons learned document
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