Project Management: Project Leadership (4 day)

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Course Overview

To ensure project success, managers must be project leaders who can identify and meet team needs in order to achieve project objectives.

In this course, you transition to a leader who can inspire a diverse team to work together and deliver customer success. At the end of your classroom experience you take away a project leadership best practices handbook and a personal development plan for use back at the office.

Audience

This course is valuable for team leaders and project managers. Previous project management experience at the level of Course 296, " Project Management: Skills for Success ", or Course 340, " Project Management for Software Development ", is helpful.

Skills Gained

• Develop the leadership skills to build and sustain high-performing project teams
• Develop effective team performance through the Leadership Services Model
• Build a strong team identity through vision, purpose and commitment
• Foster positive and productive team communication and define ground rules
• Protect the team and convert conflicts into advantages that promote high performance
• Maximise your leadership abilities when you return to your organisation

Course Outline

Introduction

• Harnessing the power of collaboration to deliver successful projects
• Delivering quality leadership throughout the project life cycle
• Matching rewards to the person and the team

Applying the Leadership Services Model

Shifting towards a service leadership approach

• Setting standards
• Building team identity
• Optimising work
• Communicating clearly
• Developing productive relationships
• Protecting the team

Redefining the role of the project leader

• Moving towards the team as customer
• Changing your priorities and perceptions

Building your best practice leadership toolkit

• Creating a customised project leadership framework
• Generating a personal action plan

Defining the Team Development Framework

The start-up actions of effective leadership

• Documenting objectives and constraints in a team charter
• Structuring team responsibility

Fostering a team state of mind

• The power of common purpose
• What project leaders really manage

Enhancing productive teamwork

• Building team collaboration skills
• Establishing team-owned ground rules

Planning for a Team-Driven Project

Unleashing the power of participation

• Organising effective work design
• Encouraging team responsibility
• Managing people proactively

Implementing a participative approach to key planning tasks

• Kick-off meeting
• Project purpose
• Milestones
• Resourcing
• Complementing team expertise

Implementing Through Productive Team Leadership

Behaving powerfully and productively

• Enhancing performance with emotional intelligence
• Matching interpersonal communication styles
• Nurturing a climate that promotes mutual trust
• Instilling a culture of respect

• Taking responsibility for change

Optimising communication

• Employing the right communication channels
• Balancing human and electronic interaction

Managing for agreement and handling conflict

• Creating a context for risk taking and trust
• Minimising misunderstandings and preempting conflicts

Enhancing Team Performance

Diagnosing team status

• The Tuckman model: Forming, Storming, Norming and Performing
• Driving mutually accountable performance

Integrating team personality differences

• Adapting to individual work styles
• Identifying communication pitfalls

Creating an efficient environment

• Minimising wasted time and effort
• Optimising the working environment

Insulating the team from outside pressures

• Managing power proactively
• Preempting potential problems
• Navigating through responsibilities and assignments

Enabling productive dissent

• Providing positive feedback
• Balancing team alignment and difference

Evaluating the Project and Moving Forwards

• Identifying key lessons learned
• Documenting benchmarks for improvement
• Matching your leadership strategies to your real-world situation
• Setting performance milestonesg

Project Management: Project Leadership (4 day) / PMPL4