Managing Change Skills (1 day)

Course Overview

We are all subjected to change in one way or another. In organisations nearly all change has implications for the people who work within them. This course helps participants understand the different effects change can have, people's likely reactions, and employ strategies to make for a smooth transition whilst change is happening.

Audience

Managers with staff who will need to implement change, and those who have change imposed on them.

Skills Gained

By the end of the course participants will be able to:

• determine the causes and nature of change in their own organisations
• predict the resistances that people may have to change, and determine the reasons why people accept and welcome change
• identify change management strategies
• use tested methods of planning and implementing change successfully

Course Outline

The nature of change

• why and how it happens

How change affects people

• barriers that influence resistance
• what motivates acceptance

Establishing empathy

• the people factor
• identifying feelings and aptitudes

Strategies for managing change

• overview of strategy theories and their implications
• the role of those implementing change
• leading a team through change
• responsibilities of the individual

Planning change

• choosing and implementing an appropriate strategy
• anticipating reactions and effects
• managing the process
• monitoring progress

Managing Change Skills (1 day) / S-MC