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ISEB Advanced Certificate in Programme and Project Support Office (PPSO)

Course Code: IP-PPA      Days: 5
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England
Hampshire
Portsmouth (PO1) 18/05/09 £ 2,275
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Course Overview

The ISEB's Foundation and Advanced Certificates in Programme and Project Support are professional qualifications that recognise the knowledge and skills of individuals working within a whole host of programme and project support office environments. They recognise the valuable contribution made by support staff within a successful project (and/ or programme) management environment.

Audience

Attendance will be of particular benefit to individuals working in project and/or programme offices supporting the planning, monitoring and control of projects. It will also benefit individuals wishing to establish practical procedures to underpin the management of project undertakings by setting up a programme and/or project support office.

Skills Gained

This course will enable delegates to:
  • Produce a terms of reference for a Programme/Project Support Office.
  • Produce a Business Case for the Programme/Project Support Office.
  • Design a Programme/Project Support infrastructure.
  • Set up and staff a Programme/Project Support Office.
  • Set up and maintain service level agreements for business level and project level services.

Examinations

Advanced examinations are planned at dates stipulated by ISEB on the second Friday every quarter starting in February each year. Candidates who pass the written examination will then be invited by ISEB to attend an oral examination.

Prerequisites

ISEB Certificate in Programme and Project Support Office Essentials [PPS1] Delegates wishing to pursue the Advanced Certificate must have achieved a pass in the Essentials Certificate.

Course Outline

The Programme and Project Support Office

  • Roles and types of Programme and Project Support Office.
  • Programme and Project Support Services.
  • Programme and Project lifecycles.
  • Programme and Project Management methods.
  • Product and system development methods.
  • Support tools.
  • Dealing with non-programme and non-project work.
  • Dealing with difficult situations.
  • The Business Case (advanced level techniques).
  • Marketing the PSO.
  • Designing and installing the Programme and Project Support Office.
  • Keeping the PSO current.


This training course is presented on behalf of CourseMonster by an ISEB accredited training provider.




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