Management Skills: Managing Upwards

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Course Overview

This innovative course addresses a fundamental issue facing the majority of today's workforce. Managers often place unfair demands on our time, this course teaches you how to be assertive and gain control and more importantly manage your manager for a more effective and efficient working relationship.

Audience

For people who want to have more influence and authority when dealing those senior to them. This course will be beneficial for PAs, line managers, middle managers and anyone who needs some tips on how to manage their manager'.

Skills Gained

• Development of mutually beneficial relationships to gain the respect of more senior members of staff
• An understanding of 'managing upwards' to help implement effective strategies for dealing with difficult and tense business situations
• More control of your career path through self development and assertiveness; ensure your manager understands your point of view
• Alignment of the needs of yourself, your manager and your business for greater results

Course Outline

• Assess your current strengths and weaknesses when communicating with upper levels of management
• Understand the different management styles that exist in business today
• Recognise the management styles of your senior managers and understand how to complement these styles through your own working methods
• Learn effective tools to work with your manager for successful prioritisation of tasks
• Discover the importance of two way communication and how to implement it effectively
• Understand how to motivate your managers for increased performance
• Learn how to successfully delegate to more senior members of staff
• Draw up an action plan to ensure your new skills are successful in your workplace as soon as you step back in the office

Management Skills: Managing Upwards / MUP