Managing Successful Programmes: Foundation (3 day)

Course Overview

To provide delegates with a good understanding of the OGC (Office of Government and Commerce) approach to Managing Programmes (in the book, Managing Successful Programmes, MSP). In addition, it will help to prepare delegates for the APM Group administered Foundation examination in Programme Management.

Audience

Programme Managers, Senior Responsible Owners, those managers involved in Business Change, Programme Support staff, Project Managers who will undertake roles in Programmes and all staff seeking a professional qualification in Programme Management

Skills Gained

This course will enable delegates to:

• Understand the need for programme management and how the OGC method achieves the requirement.
• Design appropriate Programmes and Programme Management frameworks.
• Understand the principles of successful Programme Management.
• Apply the principles to design appropriate organisational roles and structures.
• Understand the relationship between mission, strategy, programmes
• Manage the realisation of benefits and the needs of stakeholders.
• Set up a framework for planning, control, issues resolution, risk management, quality control and configuration management.
• Understand the six Programme Management processes, namely identification, definition, governance, portfolio management, delivering benefits and closure.
• Prepare for and take the Foundation Certificate Examination in Programme Management.

Prerequisites

Delegates should have a good appreciation of the principles and sound practical experience of Project Management, ideally utilising a recognised structured methodology. It would be helpful if they have some knowledge and/or experience of strategic or business planning.

Examinations

The course has been designed to prepare delegates for and comply with the requirements in the syllabus for the Foundation Examination in Programme Management, administered by the Association for Project Management Group Ltd (APM Group Ltd).

• Course Outline

  Introduction to Programme Management

  What is Programme Management?

• The Programme Management framework.
• Using Programme Management for successful delivery.

Managing the change process

• What is business change?
• The strategic context: drivers for change.
• The Programme Management environment.
• Critical success factors.

Organisation and Leadership

• Key principles of leadership.
• Programme sponsorship.
• Programme direction.
• The Senior Responsible Owner.
• The Programme Manager.
• Business Change Managers.
• The Programme Office.
• Tailoring a programme organisation.

Overview of processes and products

• Programme Management information.
• The Vision statement.
• The Blueprint.
• Programme Management information.

Identifying a programme

• Summary and purpose.
• Activities.
• Inputs, outputs and decisions.
• Responsibilities.

Defining a programme

• Summary and purpose.
• Activities.
• Inputs, outputs and decisions.
• Responsibilities.

Programme Planning and control

• Planning and scheduling.
• Managing resources.
• Programme-level control.
• Progress monitoring and performance measurement.
• The Programme Plan.
• Responsibilities for programme planning and control.

Business Case management

• The evolution of the Business Case.
• The Business Case contents.
• Reviewing the Business Case.
• Managing the Business Case.
• Responsibilities for Business Case management.

Benefits Management

• The Benefits Management Strategy.
• Identifying benefits.
• Benefit Profiles.
• The Benefits Realisation Plan.
• Reviewing benefit realisation.
• Responsibilities for benefits management.

Governing a programme

• Purpose.
• Activities.
• Inputs, outputs and decisions.
• Responsibilities.

Risk management and issue resolution

• The Risk Management Strategy
• Risk identification
• Risk management
• The Issue Resolution Strategy
• -Issue resolution
• -Change control

• Responsibilities for risk management and issue resolution

Managing the portfolio

• Summary and purpose.
• Activities.
• Project Start-up.
• Inputs, outputs and decisions.
• Responsibilities.

Stakeholder management and communication

• Identifying stakeholders.
• Stakeholder Management Strategy.
• Analysing stakeholders.
• The Communications Plan.
• Managing stakeholders.
• Responsibilities for stakeholder management.

Quality management

• Configuration Management.
• Assessing quality.
• Audit reviews.
• Programme assurance.
• The Quality Management Strategy.
• Responsibilities for quality management.

Managing benefits

• Summary and purpose.
• Activities.
• Inputs, outputs and decisions.
• Responsibilities.

Closing a programme

• Purpose and summary.
• Activities.
• Inputs, outputs and decisions.
• Responsibilities.