Human Resources Skills: Discipline & Grievance: Absence Management

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Course Overview

One of the biggest frustrations for managers and their team, is absence from other colleagues. Unless managed properly, absence can become a norm within the workplace. This has a detrimental effect on productivity, team working and motivation. We therefore must manage absence in the same way we manage any other part of our job to ensure positive results. Our staff expect us to deal firmly and compassionately with repeated absence in order to keep the team on course. This course will help you achieve this important responsibility in your role as a manager.

Audience

For managers who wish to reduce staff absence and manage the situations more effectively.

Skills Gained

• Understand the consequences of absence in the workplace in terms of quality, finance and team working
• Understand the key causes of both short and long-term absence
• Best practice methods to manage absence
• Understand the legal responsibilities for managing absence
• Maximise attendance and motivate your team.

Course Outline

• The present situation in the workplace - statistics that will amaze
• What procedures are available to help manage absence
• The importance of the 'Return to work interview' and its benefits
• Gaining confidence in holding the interview using a consistent approach
• Questioning techniques
• How to measure and monitor absence successfully
• The importance of evidence of absence and any patterns that emerge from it
• Action planning with the staff member
• The difference between short/long term absence and the differing procedures to manage this
• Dealing with sensitive issues and ensuring confidentiality
• HR and their role in absence management
• Case studies will be used to help build confidence.

Human Resources Skills: Discipline & Grievance: Absence Management / ABM