Human Resources Skills: Appraisal & Feedback Skills (1 day)

Course Overview

Annual appraisals, completed effectively, can be an opportunity to re-energise, motivate and focus staff on their key objectives. Completed badly, they can de-motivate staff and undermine their relationship with their manager and the organisation.

Audience

Anyone currently in a role or moving into a role where they will be responsible for conducting appraisals.

Skills Gained

By the end of this course you will be able to:

• Explain the purpose of the appraisal process
• Produce a preparation check list for appraisals
• Explain the difference between "Performance Management" and "Personal Development"
• Describe an effective format for appraisal interviews
• Develop a personal action plan to implement learning

Course Outline

• The purpose of appraisals
• Performance Management
• Setting S.M.A.R.T objectibes
• Preparing for the meeting
• A format for appraisal interviews
• Key apprasial skills andbehaviours
• Feedback skills
• Personal Development plans

Follow On Courses

• Absence & Disciplinary Management
• Motivation

Human Resources Skills: Appraisal & Feedback Skills (1 day) / AI