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Management Skills: Managing IT People Effectively

Course Code: MITPE      Days: 3
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England
Worcestershire
Worcester (WR1) 03/09/08 £ 995
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Course Outline

    • MANAGEMENT & LEADERSHIP
    • Some Definitions
    • What is Managing People Effectively?
    • Understanding the Difference between Management and Leadership
    • Understanding Effectiveness & Efficiency
    • MANAGEMENT STYLE
    • Understanding Different Styles of Management in Relation to their Effectiveness
    • Morale and Efficiency
    • Understanding the Hierarchy of Needs Model
    • Balancing Concern for Task against Concern for People
    • Getting Commitment through Involvement
    • Understanding the Compliance Mentality Releasing Discretionary Effort in Your Team
    • Building a Proactive Management Style
    • DEVELOPING A PROACTIVE CHARACTER
    • What do You Want to Achieve?
    • Moving from Dependency to Inter-Dependency
    • Pro-activity and Re-activity
    • Forward Thinking
    • Overcoming Obstacles
    • Using the Force-Field Analysis
    • Developing a Make-it-Happen Attitude
    • Roles and Goals
    • What are Your Values?
    • Defining Your Mission
    • The Key Principles of Effective Time-Management
    • Understanding Importance and Urgency
    • Managing the Urgency Addiction
    • DEVELOPING A WINNING PERSONALITY
    • Cultivating the Right Attitude of Mind
    • Abundance and Scarcity Mentalities
    • A Complete Model for Effective Human Interaction
    • Looking for Solutions
    • Always Finding Solutions that Benefit Everyone
    • The Effect of Imbalance
    • Getting Your Life into Balance
    • Maintaining Balance
    • What is Stress?
    • Fight or Flight Response
    • Stress Management
    • CULTIVATING EFFECTIVE TEAMWORK
    • Building Positive Teamwork
    • Involving People
    • Developing Personal Motivation
    • Encouraging Individual Responsibility
    • Giving Enthusiastic Leadership
    • Ensuring Clear Communications
    • Different Ways of Thinking
    • Parallel Thinking
    • The Six Thinking Hats Framework
    • Group Dynamics
    • Information Overload
    • The Adair Needs Model
    • PUTTING IT INTO PRACTICE
    • The Action Plan
    • The Treasure Map
    • The Process of Change

  • Course Outline v3.4


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