Tivoli Netcool/Impact 3.1

Course Overview

The IBM Tivoli Netcool/Impact 3.1 is a five-day course designed for the system administrator responsible for installing, configuring, and maintaining the Netcool/Impact product.

The course takes students through practical exercises, teaching both common policies in use and covering key development concepts. After covering some introductory material, the class focuses on learning a new concept and applying that concept in a policy building lab. Each lab progressively builds upon previous labs, offering the students the opportunity to input policies and to debug and explore how each policy works. A Netcool/OMNIbus and sample relational database installation is available in class to use with the Netcool/Impact product.

Audience

Network and systems management developers/engineers who are required to install, configure, maintain or support a Netcool/Impact system for the purposes of integration or advanced correlation.

Skills Gained

Upon completion of this course, each student gains an understanding of the basic features and tools of Netcool/Impact, as well as gaining hands on experience in configuring data access, building policies, and views. Students learn how to:

• Recognize the Impact interface and understand the product
• Install Netcool/Impact on Unix servers
• Understand and use the wizards available
• Configure data access
• Create and edit policies
• Build typical policies including event enrichment and synthetic events injection
• Develop configuration management projects
• Build operator views and escalation policies
• Build advanced correlation policies and suppression policies for events
• Build time-based policies using hibernation
• Understand Impact clustering

Prerequisites

An understanding of programming concepts - Conditional Statements, Variables, Loops, Objects and Arrays - is required. Solid fundamentals in UNIX environment administration is highly recommended. Understanding the fundamental concepts of database construction-SQL is recommended. Students who wish to actively participate in the Web Services Integration module should have a good understanding of web services systems (XML, WSDL, SOAP).

Attendance of the IBM Tivoli Netcool/OMNIbus Administration and Configuration Course and IBM Tivoli Netcool/OMNIbus 7.0 User courses are mandatory.

Course Outline

Agenda - Day 1

• Introduction to Netcool/Impact
• Installation
• Installing and Licensing Netcool/Impact Components
• Configuring Netcool/Impact
• Using the Wizards
• Configuring Data Access
• Administering Users, Groups and Roles via the Security Manager

Agenda - Day 2

• Policy Building
• Building Event Enrichment Policies
• Using Configuration Management and Projects
• Building Synthetic Event Policies

Agenda - Day 3

• Building Operator Views
• Building Escalation Policies
• Building Advanced Event Correlation Policies

Agenda - Day 4

• Building Advanced Event Correlation Policies
• Building Time-based Policies - Using Hibernation
• Building Event Suppression Policies
• Impact Error Handling

Agenda - Day 5

• Web Services Integration with Netcool/Impact
• Impact Clustering