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Course Overview This five-day practical "hands-on" course will teach support newcomers the essentials of installing and troubleshooting all types of PC hardware. Audience This course is intended for students wishing to qualify with A+ Certification for PC Support professionals. It is also suitable for students wanting to improve their skills in PC support and administration. Skills Gained - Describe PC support industry job roles.
- Perform preventative maintenance using approved tools and products.
- Assemble, disassemble, and upgrade PC and notebook components.
- Configure and update BIOS/CMOS.
- Troubleshoot, optimise, and upgrade hardware.
- Troubleshoot and maintain printers and scanners.
- Manage Windows using command line tools and edit the Registry.
- Use Remote Tools to maintain and troubleshoot systems.
- Use tools to recover or restore a damaged installation.
- Configure and troubleshoot local network and wireless connections.
- Configure and manage users, groups, and shared resources.
- Configure internet connections and browser security options.
Prerequisites Students should have successfully completed the "A+ Essentials" course or have previous experience of PC support. Course Outline Module 1: PC Support Industry Module 2: Maintenance and Troubleshooting - Maintenance
- Installing and Removing Hardware
- BIOS
- Troubleshooting and Optimisation
- Maintaining Printers and Scanners
Module 3: Operating Systems - Command Line Functions
- System Management Tools
- System Recovery
Module 4: Networks - TCP/IP
- Sharing Resources
- Internet Standards and Applications
- Configuring Internet Access
- Network Maintenance and Troubleshooting
How to make a booking for the 220-60234 course
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