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A+ 2006 Certification: Electives

Course Code: 220-60234      Days: 5
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England
Leicestershire
Hinckley (LE10) 08/12/08 £ 1,470
Hinckley (LE10) 02/03/09 £ 1,470
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Course Overview

This five-day practical "hands-on" course will teach support newcomers the essentials of installing and troubleshooting all types of PC hardware.

Audience

This course is intended for students wishing to qualify with A+ Certification for PC Support professionals. It is also suitable for students wanting to improve their skills in PC support and administration.

Skills Gained

  • Describe PC support industry job roles.
  • Perform preventative maintenance using approved tools and products.
  • Assemble, disassemble, and upgrade PC and notebook components.
  • Configure and update BIOS/CMOS.
  • Troubleshoot, optimise, and upgrade hardware.
  • Troubleshoot and maintain printers and scanners.
  • Manage Windows using command line tools and edit the Registry.
  • Use Remote Tools to maintain and troubleshoot systems.
  • Use tools to recover or restore a damaged installation.
  • Configure and troubleshoot local network and wireless connections.
  • Configure and manage users, groups, and shared resources.
  • Configure internet connections and browser security options.

Prerequisites

Students should have successfully completed the "A+ Essentials" course or have previous experience of PC support.

Course Outline

Module 1: PC Support Industry

  • PC Support Industry

Module 2: Maintenance and Troubleshooting

  • Maintenance
  • Installing and Removing Hardware
  • BIOS
  • Troubleshooting and Optimisation
  • Maintaining Printers and Scanners

Module 3: Operating Systems

  • Command Line Functions
  • System Management Tools
  • System Recovery

Module 4: Networks

  • TCP/IP
  • Sharing Resources
  • Internet Standards and Applications
  • Configuring Internet Access
  • Network Maintenance and Troubleshooting


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