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Getting To Grips With Windows, Office And Email

Course Code: IWO      Days: 1
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Course Overview

This course will equip new users with a thorough understanding of how to navigate the windows environment and the basics of Microsoft Office - giving users with little experience the confidence to use these programmes in every day tasks

Audience

Those wishing to expand their knowledge of Windows, intending to use e-mail and Microsoft Office

Skills Gained

Delegates will gain:
  • Skills to add shortcuts to frequent tasks
  • Ability to be organised by creating a personalised filing system and discovering how to find 'lost' files
  • The confidence to create professional letters and spreadsheets
  • Reduced reliance on paper by learning how to send and receive e-mails, including attaching files

Course Outline

  • Windows - Understanding the desktop
  • Use the start button and the taskbar
  • Use mouse buttons and keyboard shortcuts
  • Starting programs and work with two concurrently
  • Create, store, find, copy and delete files
  • Adding folders and filing
  • Introduction to Word
  • Utilise the menu bar and toolbar icons
  • Creating a letter
  • The Excel window
  • Insert text, figures and formulae
  • Fundamentals of e-mail
  • Send, receive, and reply to mail
  • Attach files to e-mail
  • Delete mail


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