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Course Overview This course will equip new users with a thorough understanding of how to navigate the windows environment and the basics of Microsoft Office - giving users with little experience the confidence to use these programmes in every day tasks Audience Those wishing to expand their knowledge of Windows, intending to use e-mail and Microsoft Office Skills Gained Delegates will gain: - Skills to add shortcuts to frequent tasks
- Ability to be organised by creating a personalised filing system and discovering how to find 'lost' files
- The confidence to create professional letters and spreadsheets
- Reduced reliance on paper by learning how to send and receive e-mails, including attaching files
Course Outline - Windows - Understanding the desktop
- Use the start button and the taskbar
- Use mouse buttons and keyboard shortcuts
- Starting programs and work with two concurrently
- Create, store, find, copy and delete files
- Adding folders and filing
- Introduction to Word
- Utilise the menu bar and toolbar icons
- Creating a letter
- The Excel window
- Insert text, figures and formulae
- Fundamentals of e-mail
- Send, receive, and reply to mail
- Attach files to e-mail
- Delete mail
How to make a booking for the IWO course
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