Management Skills: Introduction to Management (1 day)

Course Code: PMDP01      Days: 1
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Scheduled Dates (sort by: location | date)
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25/09/08 Manchester (Greater) (M1) £ 800
06/10/08 Leicestershire (LE9) £ 395
23/10/08 Yorkshire (West) (LS1) £ 800
03/11/08 Manchester (Greater) (M1) £ 800
05/11/08 Leicestershire (LE9) £ 395
27/11/08 Shropshire (TF2) £ 800
04/12/08 Leicestershire (LE9) £ 395
16/12/08 Yorkshire (West) (LS1) £ 800
06/01/09 Manchester (Greater) (M1) £ 800
12/02/09 Shropshire (TF2) £ 800
17/02/09 Yorkshire (West) (LS1) £ 800
Prices exclude VAT.
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Course Overview

This course will enable you to manage yourself effectively and achieve better outcomes in your relationships with others at work.

Audience

This module is intended as an Introduction to the concepts and skills of Self-Management.This module is suitable for all managers, team leaders and supervisors, and their deputies.

Skills Gained

This course will enable delegates to:

  • Understand how your behaviour impacts on your interaction with others.
  • Develop a positive attitude towards both the work and the people.
  • Become more assertive.
  • Develop your ability to be more organised and work towards better life balance.

Prerequisites

There are no pre-requisites for attendance.

Course Outline

Behaviour in the Workplace

  • Perceptions and Perspectives.
  • The basics of Liking.
  • People’s Behaviours.

Developing a Positive Attitude

  • What is a Positive Attitude?
  • What do I need to do?
  • What are the Benefits?

Putting Assertiveness to Work

  • The 3 key behaviours.
  • How to be more Assertive.
  • Build your Self-Esteem.
  • Handle aggressive behaviour.

Personal Organisation

  • Managing your working day.
  • Prioritising your workload.
  • Dealing with Time Bandits.
  • Handling the paperwork.

Manage your Stress Levels

  • Stress and the Manager.
  • Stress Perceptions.
  • Signs of Stress at work.
  • Coping Strategies.


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