IT Governance

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Course Overview

This 1-day course provides an introduction to IT Governance, and examines the need, value and benefits of governance to any IT organization. The course reviews IT governance drivers in the marketplace outlining the history and background of each. It includes a comparison of the available methodologies and their content and offers guidance on how and when each might be best used. Attendees should have a basic understanding of ITIL (IT Infrastructure Library), but regardless, ITIL will be briefly described and used as a baseline against which other methodologies are compared and contrasted

Audience

• All IT management staff involved in planning for or operating IT Governance processes.
• Internal or external consulting staff, helping an organization plan for or implement IT Governance measures.
• Internal audit staff that will be responsible for examining or reviewing IT Governance processes.

Prerequisites

Some knowledge of ITIL and IT Service Management or IT audit experience would be beneficial, but is not essential as this is an introductory level course.

Course Outline

This course will give students a broad understanding of IT Governance processes and the methodologies currently available in the marketplace. It will look at the background and history and strengths and weaknesses of these methodologies. Areas covered will include:

• Cobit (and COSO).
• Six Sigma.
• Sarbanes-Oxley (SOX).
• Standards: BS15000, BS7799, ISO9000, ISO20000.
• The IT Infrastructure Library (ITIL).
• CMM/CMMI.
• eTOM.

Follow On Courses

Attendees who have not already attended IT Service Management training may be interested to attend the ITIL Foundations for ITSM course (H1846s) and then go on to Practitioner and Manager's level training in IT Service Management

IT Governance / UC411C