Management Fundamentals

Scheduled Dates (sort by: location | date)

Course Overview

The high expectations placed upon the modern manager by the organisation, team and individual staff members means that managers now need an increasingly wide skills set to meet the challenges presented. For many managers, 'keeping all the juggling balls in the air' can be daunting.

This innovative and dynamic course has been designed to give managers a complete toolkit to meet the demands of the workplace environment. Delegates will experience real life workplace situations and plan strategies to deal with business and staff management issues. A high degree of participation is encouraged to ensure that the skills are transferable directly to the workplace.

Audience

Busy managers who wish to develop their business and people management skills. Also managers new to the role looking for an intensive introduction to the principles of management.

Skills Gained

• Understand the role, responsibilities and expectations of a manager
• Recognise the key differences between leadership traits and management tasks
• Analyse and plan the work of a business or department
• Use creative thinking techniques to develop innovative solutions to key management problems
• Adopt the appropriate management style to handle a variety of workplace situations
• Effectively manage performance
• Deal with difficult management situations with confidence
• Persuade and influence key staff members
• Motivate and empower team members to really achieve!

Course Outline

• The role of the manager in modern organisations
• Core management responsibilities
• The difference between management and leadership
• Management behaviour - using the right style for the right occasion
• Business planning - the internal and external factors to consider
• Practical time management and organisational skills for you and your team
• Creative thinking techniques to problem solve effectively
• Decision making
• Team profiles - recognising the strengths and development areas for others
• Performance management
• SMARTER objectives
• Using effective feedback techniques
• Motivational skills - get the best from your team members
• Delegation skills - structuring your brief to ensure success
• Development and coaching skills to raise levels of competence and confidence
• Handling difficult situations - how to maintain emotional control and move towards solutions
• The disciplinary interview - tools and techniques
• Presenting your case to motivate your team
• Action panning and transfer to the workplace.

Management Fundamentals / MANFU