Training Skills: Design and Delivery of Learning Interventions

Course Overview

The role of the L&D professional has changed radically over the last few years. And the progression from training to learning will continue to be an important factor in determining the future value of L&D services and its contribution to the business.

In our knowledge-based economy competitive advantage is built where individuals seek to acquire the knowledge and skills to meet organisational needs and objectives.

To perform effectively L&D professionals must think beyond the operational confines of the immediate training task and assess what learning and development events will add most value at individual and organisation levels.

This course is designed to provide the skills and knowledge to design and deliver a range of learning interventions that fulfil both the development needs of individuals and also the requirements of their organisations.

Audience

L&D practitioners and HR generalists responsible for designing and delivering learning and development events for a variety of clients. External L&D consultants wishing to design and deliver learning interventions as solutions for clients. Line managers, team leaders and trainers who want to expand their capabilities to design and deliver learning interventions.Introductory level course - geared towards those who need an introduction to the subject and assumes limited or no previous experience.

Skills Gained

By the end of the course, you will be able to:

• analyse client learning needs at all organisational levels
• identify key stakeholders in the L&D process
• handle the tensions involved in stakeholder relationships
• agree measures of success for learning events with stakeholders
• use the principles of learning in learning design, delivery, transfer and evaluation
• select appropriate learning materials and assess how to incorporate them effectively into learning events.

Course Outline

Analysing client learning needs

• a range of tools and techniques to analyse client needs
• how to use the most appropriate technique for learning needs analysis
• analysing job-related and individual learning needs
• the principles of performance consulting
• aligning learning events with business needs.

Planning training solutions

• working with stakeholders to plan learning solutions to agreed learning needs
• how to work with stakeholders in the design process
• incorporating learning support systems into the design phase of L&D solutions.

The principles of learning

• the principles of effective planning, design and delivery of learning events
• integrating workplace learning with more formalised learning and development initiatives
• achieving effective transfer of learning.

Assessing and evaluating learning and development

• the difference between assessing, monitoring, validation and evaluation
• formative and summative techniques for validating learning
• a range of approaches and methods of evaluation and their application to the different kinds of learning events
• conducting training and learning audits and actioning outcomes.

Training Skills: Design and Delivery of Learning Interventions / CM025265