Human Resources Skills: Value-added Learning and Development

Course Overview

Senior L&D practitioners must be able to demonstrate the return on investment for proposed learning and development solutions and create and maintain collaborative and business-focused working relationships with other business partners involved in the learning and development process.

In order to gain credibility with senior managers the L&D team must be able to demonstrate the added value to the organisation of their proposals, initiatives and plans. This requires the presentation of a learning and development strategy that demonstrates L&Ds contribution to the overall business strategy.

This course will enable you to present a learning and development strategy that meets both the current and future needs of your organisation.

Audience

L&D specialists responsible for the strategic provision of learning and development to their organisation. Outsourced and/or externally-based consultants who want to expand their capability to provide a value-adding service to their existing and potential clients.Introductory level course - geared towards those who need an introduction to the subject and assumes limited or no previous experience.

Skills Gained

By the end of the course, you will be able to:

• differentiate between value for money and adding value
• conduct a learning and development audit
• measure intangible and tangible values
• use a range of marketing methods and approaches to market the learning and development function
• build, operate and maintain effective business-focused partnerships.

Course Outline

The difference between value for money and adding value

• how to assess added value
• how to create awareness of the value that learning and development can add to your organisation
• the value chain of the business
• a review of a range of different learning and development processes and initiatives and how to assess their valueadding potential.

Processes and tools to aid continuous improvement

• conducting the learning and development audit
• benchmarking learning and development services
• assessing marketing methods to market learning and development services
• a range of measures to ensure cost-efficient and effective learning and development operations
• how to measure intangible and tangible values.

Building effective business-focused partnerships

• identifying the internal and external stakeholders in the provision of learning and development processes
• developing your interpersonal skills and personal goals and strategies to create and sustain a partnership approach to working
• identifying and responding to potential barriers to the partnership process
• identifying and resolving issues of power, politics and conflict between learning and development partners.

Human Resources Skills: Value-added Learning and Development / CM025285