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Course Overview - This one-day course will show you how to manage both yourself and your manager to meet organisational objectives. It will teach you the personal and interpersonal skills to thrive in this demanding role, enabling you to manage others
- gain support
- handle conflict and negotiate effectively.
Audience Those looking to enhance their visibility, interpersonal skills and personal impact in order to make a better contribution at work. Skills Gained - Increased visibility and respect and recognition from others
- Clear goals for your work and personal life
- Time management skills to handle workload efficient
- Communication skills to be assertive and persuasive
- Confidence to make a bigger contribution to your team's performance
Course Outline - Self-management and personal effectiveness
- Characteristics of effectiveness and high performance
- Managing your behaviour and emotions.
- Planning and prioritising to achieve goals at work and at home.
- Developing coping mechanisms to thrive and succeed through change. Learning from experience.
- Persuading and influencing
- Personal power skills: behaviour, voice and appearance
- Think before you speak to get what you want.
- Handling conflict. Negotiating skills. Receiving and giving criticism constructively.
- Managing your career
- Setting goals and strategies.
- Identifying strengths, weaknesses, opportunities and threats.
- Increasing your visibility. Enlisting your manager's support.
- Making it happen.
How to make a booking for the PDS course
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