Course Overview
This course is aimed at studio managers that need to be able to support other and have no formal OS X technical knowledge. It takes a technical approach to supporting real-world Studio based Tasks. From File sharing, permissions and print services to disk imaging & distribution
Audience
Studio Managers / Team Leaders who need to support a Mac Studio comprising of OS X and an OS X Server. This course is ideal for anyone that supported a Mac Studio under legacy software and need to transfer the skills to OS X without attending a more technical based training course
Course Outline
Welcome
Overview of topics covered in the course
Client Install Overview
Mac OS X installation process and common user issues and troubleshooting techniques regarding installation.
Users
Creating user accounts for multiple users on Mac OS X and troubleshooting common account problems.
File System & Permissions
The Mac OS X file system, including formatting of disk drives, the file system layout, and how files are managed on Mac OS X. The user and group permissions model as applied in Mac OS X.
Network Services Overview
Configuring Mac OS X workstations for networking, as well as troubleshoot common networking issues.
Peripherals & Printing
How peripherals are supported in Mac OS X, with an emphasis on USB, FireWire, and Bluetooth buses. Configuring and troubleshooting printing on Mac OS X.
Troubleshooting Tools
Using the various resources available to troubleshoot workstation problems.
Server Install Overview
Installation, initial configuration, server administration tools, and troubleshooting installation issues.
File Services
Configuring and troubleshooting Apple File Service, share points for Windows users, network mounts, and FTP. Creating / Managing Network Users & Groups.
Web Services
Configuring and troubleshooting Apple Web Service, Virtual Domains, SSL Certificates, WebDav.
Deployment Solutions
Creating/Installing Software Update Packages, Software Update Server, Cloaning / Imaging Disks
