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Course Overview IT-enabled Business Change provides an introduction to the business change process and the range of techniques used in the identification and development of business changes that have been enabled by information technology. IT-enabled Business Change offers an approach that extends from the initial investigation of the organisation through a business change lifecycle to the implementation of the proposed changes. The course provides an overview of the underlying concepts and techniques that will support successful change projects. Examinations This course prepares participants to sit the examination leading to the foundation certificate in IT-enabled Business Change offered by the Information Systems Examining Board (ISEB). Course Outline IT-enabled business change overview - The role of IT in business change
- Four-view model of a business
- Lifecycle for business change
- Stakeholders in business change
- Techniques for enabling business change
- Business modelling techniques
Business/IT alignment - Understanding the organisation and the business environment
- Strategic analysis techniques
- SWOT analysis
- Key areas for business/IT alignment
- Business architecture frameworks
Business improvement definition - Principles of systemic thinking
- Gap analysis
- Options and feasibility
- Risk and impact analysis
- Content of a business case
Business change design - Business process improvement
- Work practice and organisational modelling
- Business information modelling
- Information management
- IT systems development lifecycles
Business change implementation - Planning the change implementation
- Acquiring IT solutions - development and procurement approaches
- Roles in business change implementation
- Business culture and business change
- Communications planning
- Post-implementation reviews
- Business change techniques
Benefits management - Features and benefits
- Types of benefit
- Balanced scorecard
- Benefits realisation and reviews
This training course is presented on behalf of CourseMonster by an ISEB accredited training provider.
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