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Course Overview This course is intended for experienced PC Support staff who need to gain a good understanding of Local and Wide Area Networking technologies, or wish to achieve the Serve+ Certification Exam SK0-002. Prerequisites Delegates should be experienced technical staff who have a sound knowledge of PC hardware and operating systems. Course Outline Motherboard architecture, processors, memory, and BIOS - Motherboard architecture
- Processors
- Memory
- CMOS, BIOS, and POST
Storage - Hard disks
- The IDE interface
- The SCSI interface
- SCSI configuration
- Network storage
- RAID
Server planning - Planning physical site readiness
- Disaster planning
Server power and rack installation - Server power
- The rack
- Network cabling
Server upgrades - Preparing for a server upgrade
- Upgrading the processor and memory
- Updating the BIOS, upgrading power supplies and adapters
Configuring a network operating system - General NOS configuration concepts
- Novell NetWare
- UNIX/Linux
- Windows NT Server
- Windows 2000 and Server 2003
Services and applications - DHCP, DNS, and WINS
- Other services
- Application servers
Disaster planning - Backup hardware
- Backup software and strategies
- Server redundancy and other disaster precautions
- Developing a disaster recovery plan
Performance monitoring and optimization - Monitoring the server
- Establishing a baseline
- Acceptable levels of performance
Troubleshooting and problem determination - Troubleshooting
- Diagnostic tools
- Working remotely
- Troubleshooting viruses and FRUs
- Troubleshooting tips and getting help
Appendix A : Certification exam objectives map - Comprehensive exam objectives upon request
How to make a booking for the SER+3 course
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