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Course Overview This 5-day course is an advanced course for engineers responsible for the design of sustainable complex Unity solutions based upon customer requirements. Upon completion of this course, you should have a higher degree of confidence that the designs you provide for your customers meet the criteria of being sustainable and reducing post-deployment support requirements. Audience This course will is aimed at engineers responsible for the design of sustainable complex Unity solutions Skills Gained - Explain the impact of different messaging environments (Domino/MS) upon a Unity design.
- Design a large voicemail solution.
- Network Unity with legacy voicemail systems.Explain approved Cisco Unity deployment models.
- Apply a repeatable design methodology
- Design solutions that meet specific customer needs. Design solutions that meet specific customer needs.Design solutions that interoperate with legacy voicemail systems
Prerequisites Delegates are required to meet the following prerequisites: - CCDA
- CIPT
- UCSE
- Microsoft Certified System Engineer (MCSE) certification with an emphasis on Microsoft Exchange 2000 or 2003 is strongly recommended.
- Microsoft skills in Active Directory, SQL, Exchange.
Course Outline Course Introduction - Overview - Learner Skills and Knowledge
- Course Goal and Objectives
- Course Outline
Designing Unity Solutions - Determining Presales Requirements
- Developing a Preliminary Design and Budget
- Analysing Requirements
- Finalising the design process
- Defining Messaging Models
- Lesson Assessments
Infrastructure Components - Database and Directory Components
- Directory with Windows 2000
- The Mailstore with Exchange 2000
- Directory and Mailstore with Exchange 5.5
- Coexistence of Exchange
- Directory and Mailstore with Domino
- How Unity interacts with Directories
- Auxiliary Components
- Lesson Assessments
Large-Scale, Voice-Mail-Only Systems - Infrastructure Considerations
- Capacity-Planning Considerations
- Deployment ConsiderationsLesson Assessments
Cisco Unity Deployment Models - Common Dial Plan Issues
- Common Bandwidth Provisioning Issues
- Common Branch Office Voice Mail Issues
- Messaging Design Rules
- Lesson Assessments
Voice Mail Interoperability - Designing VPIM Solutions
- Implementing VPIM
- Unity Bridge and Avaya Interoperability
- Unity Bridge and Avaya Design Guidelines
- Implementing Unity BridgeLesson Assessments
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