IP Communications: Unity Design & Networking

Course Overview

This 5-day course is an advanced course for engineers responsible for the design of sustainable complex Unity solutions based upon customer requirements. Upon completion of this course, you should have a higher degree of confidence that the designs you provide for your customers meet the criteria of being sustainable and reducing post-deployment support requirements.

Audience

This course will is aimed at engineers responsible for the design of sustainable complex Unity solutions

Skills Gained

• Explain the impact of different messaging environments (Domino/MS) upon a Unity design.
• Design a large voicemail solution.
• Network Unity with legacy voicemail systems.Explain approved Cisco Unity deployment models.
• Apply a repeatable design methodology
• Design solutions that meet specific customer needs. Design solutions that meet specific customer needs.Design solutions that interoperate with legacy voicemail systems

Prerequisites

Delegates are required to meet the following prerequisites:

• CCDA
• CIPT
• UCSE
• Microsoft Certified System Engineer (MCSE) certification with an emphasis on Microsoft Exchange 2000 or 2003 is strongly recommended.
• Microsoft skills in Active Directory, SQL, Exchange.

Course Outline

Course Introduction

• Overview - Learner Skills and Knowledge
• Course Goal and Objectives
• Course Outline

Designing Unity Solutions

• Determining Presales Requirements
• Developing a Preliminary Design and Budget
• Analysing Requirements
• Finalising the design process
• Defining Messaging Models
• Lesson Assessments

Infrastructure Components

• Database and Directory Components
• Directory with Windows 2000
• The Mailstore with Exchange 2000
• Directory and Mailstore with Exchange 5.5
• Coexistence of Exchange
• Directory and Mailstore with Domino
• How Unity interacts with Directories
• Auxiliary Components
• Lesson Assessments

Large-Scale, Voice-Mail-Only Systems

• Infrastructure Considerations
• Capacity-Planning Considerations
• Deployment ConsiderationsLesson Assessments

Cisco Unity Deployment Models

• Common Dial Plan Issues
• Common Bandwidth Provisioning Issues
• Common Branch Office Voice Mail Issues
• Messaging Design Rules
• Lesson Assessments

Voice Mail Interoperability

• Designing VPIM Solutions
• Implementing VPIM
• Unity Bridge and Avaya Interoperability
• Unity Bridge and Avaya Design Guidelines
• Implementing Unity BridgeLesson Assessments

IP Communications: Unity Design & Networking / CUDN