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Course Overview The professional will troubleshoot Unified Communications Systems / Solutions and components / products by identifying and isolating problems, recommending solutions, and implementing fixes. Audience - Channel Partner / Reseller
- Customer
- Employee
Skills Gained Troubleshooting Cisco Unified Communications Systems (TUC) v1.0 equips network professionals with the knowledge and skills required to troubleshoot Unified Communications Systems / solutions in Enterprise, Mid-Market, and Commercial deployments. TUC teaches troubleshooting methodology, triage, resources, tools and fixes at the integrated System / Solution level, and for components (such as Cisco Unified Call Manager, Cisco Unity, videoconferencing, and infrastructure). Prerequisites Course prerequisites are as follows: - CCNA
- CIPT 1 and 2
- QoS
- GWGK
Examinations Part of CCVP (Cisco Certified Voice Professional)
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