Human Resources Skills: Performance Management

Course Code: EPM      Days: 1
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Central London
City
London (WC2) 17/09/08 £ 499
London (WC2) 26/11/08 £ 499
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Course Overview

This course will build a strong understanding of performance management best practice. You will be able to apply the performance management cycle and a range of specific people management techniques to develop the performance of individual team members in order to deliver whole-team improvements.

Audience

Managers and HR professional implementing a performance management system.

Skills Gained

  • An understanding of what best practice performance management looks like
  • The skills to takcle the challenges of managing individual performance
  • Motivation and feedback strategies
  • A better performing and happier team

Course Outline

  • Performance management in perspective - defining the benefits of performance management
  • Planning performance - identifying high performance behaviours; developing standards; agreeing individual and team targets; setting realistic goals and objectives; communicating expectations
  • Monitoring, managing and measuring - individual needs, motivation and performance; appraisals & competencies
  • Reviewing - identifying avenues for performance improvement; learning and development; feedback; dealing with underperformance
  • Reward strategies - financial and non-financial
  • Performance management in practice


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