Human Resources Skills: Competency-based Performance Improvement

Course Code: PCOM      Days: 1
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Central London
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London (WC2) 04/11/08 £ 499
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Course Overview

This course will provide candidates with an overview of the latest developments in competency frameworks and their practical application as powerful performance management systems

Audience

Anyone contemplating the review of part or all of their people management processes to ensure they are aligned with current HR best practice. Those who already have some experience in the use of competencies within the Human Resources team but need further guidance on how to 'manage the change' of using competencies within the wider audience in their own organisation

Skills Gained

Candidates will can an understanding to know when it is and isn't appropriate to employ compentencies:

  • Evaluation of the benefits and limitations of using a competence framework
  • Methods to use compentencies to design development programmes

Examinations

n/a

Prerequisites

None - but previous experience in the use of competencies would be useful

Course Outline

  • Personal objectives and expectations
  • Agreement of programme outcomes
  • How do we derive competency frameworks?
  • Using competencies within your existing Human Resource agenda for: hDesigning your competency framework for recruitment purposes: identifying, recording and judging evidence of competence through exercises and questioning techniques
  • Developing your organisation through developing people
  • Managing performance and development using competencies in the appraisal process
  • Putting value on job roles and rewarding appropriately
  • How to use competencies within the disciplinary process
  • How to involve your employees in the design of a competency framework
  • How to communicate this change of process within your organisation to achieve the best results
  • The way forward: Making it work - a personal action plan


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